Frequently Asked Questions

Can't find your answer? Contact support.

Venue / Team

🤝 Sponsors / Corps

Managing venues, team accounts, guest lists, catering, ticketing, and seat allocation.

Questions

1. How does EventChain handle seat and asset management for venues with function rooms?
2. Does EventChain support catering and menu pre-orders as part of the registration flow?
3. Can my venue share ticket and barcode data with a separate event organiser or promoter?
4. How do guests receive their tickets, and can they add them to Apple Wallet or Google Wallet?
5. What is the difference between the VIP Module and the Commercial Module?
6. Can I manage both invited VIP guests and general ticket sales for the same event?
7. Can I customise the RSVP page with my own branding and questions?
8. What EDM (email) tools are built into the platform?
9. Does EventChain integrate with Google Analytics or Google Tag Manager?
10. Is there an API or webhook available for integrating EventChain with other systems?

Still have questions? Our team is ready to help you find the right solution.