24×7 support when you need it most

Events don't happen during office hours — so neither do we. We're available out-of-hours, on weekends and public holidays.

Our stats

  • 60 sec - Average response time
  • 1 hour - Average time to resolution
  • 99.99% - System uptime

Multiple ways to get help

Help Centre

Overviews, step-by-step tutorials, and FAQs — available any time.

In-App Live Chat

Message our support team in real time. Available 9am – 7pm AEST, Monday to Friday.

Ticketed Support

Urgent assistance with ticketing. Special weekend and after-hours support available 24/7/365.

Let us help you

Please let us know how we can help — describe the issue in as much detail as possible so we can resolve it quickly.

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    • Select a reason…
      • Technical issue / bug
      • Account or billing question
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  • Description

Book a Strategy Session

Schedule a 30-minute walkthrough of EventChain and see how automated event orchestration works in practice.

No commitment required · 30 minutes · Free consultation